Frequently Asked Questions

AddSpy is a phone monitoring application which can be used to monitor your employees and kids.
No, it’s not possible to install our application. AddSpy needs to be installed physically in the device.
We have specially developed our application to monitor your kids & employees’ activities. Therefore, the application should be used for monitoring the minor age children and employees. Also, it is advised that AddSpy should be installed in the device with the proper consent of the device user and If you have questions about the legality of using AddSpy as you intend to use it, contact legal counsel of your choice.
Yes. Our application works in offline mode and will save all the offline data in the temporary files but an internet connectivity is required in order to upload that data on your dashboard.
Yes. You can use AddSpy all over the world. Just an active internet connectivity is required.
Yes. AddSpy never leaks or monitor your data and provides you a safe and secure access of your dashboard. We provide 2 factor authentication for you.
Yes. You can visit to our refund policy section to check our refund policy.
Yes. You can monitor the data which has been deleted by the target device (i.e. call logs, sms, gallery photos, WhatsApp chats which has been deleted after 5 minutes etc.) after installing AddSpy in that device.
The monitoring person can see the recorded data in his control panel which he can accessible through any internet browser.
Almost each and every device which have Android version 5 and above is compatible with our application. however, we do recommend you to check your device compatibility with our customer service associate through call or live chat.
You can use online payment methods to purchase our application online. We accept the following payment methods Visa /MasterCard
Debit / Credit Card
Bank transfer
American Express
Paytm Wallet
OLA Money
JIO Money
Amazon Pay
Net Banking etc.

Please do not purchase and install our app in any device without that device user's proper consent or else you will be responsible for all negative consequences and liability arising from such use action.